Embrace the new year with smart tech!

Check out Patrick Jones, Lead Technician for the Installation Team, as he shares all the services Livewire offers to make smart technology simple for our customers!

Smart Tech Problems vs. Livewire Solutions

We’ve all been there—you’re ready to dive into new smart home tech, only to hit some roadblocks along the way. Whether it’s connectivity issues, overwhelming setup instructions, or feeling like you aren’t using your tech to its full potential, it’s frustrating to hit dead ends.

But don’t worry, we’ve got the solutions. Read on to see some of our most common tech frustrations from customers and how we solve them!

 

 

Frustration #1: Help! My TV is showing pictures but no sound.

Resolution: Try turning everything off and back on again with your remote.

 

 

 

 

Frustration #2: I can’t get on the Wi-Fi.

Resolution: Make sure your Wi-Fi is enabled on your device and try re-booting the router and wireless access points. 

Suggested Tip: From your app, select “Reset Internet”.

 

 

 

Frustration #3: My alarm is going off and driving me nuts! 

Resolution: Depending on your security system, you can either enter your code and press OFF twice or use the Alarm.com app to disarm the system. 

Suggested Tip: In the event of a security alert, that is not an alarm, contact Livewire for remote assistance in resolving your issue.

 

 

If those solutions don’t work for you, schedule a service call anytime. Invision customers should submit support requests from the app. 

Ready to tackle even more tech frustrations? Click here to read our full blog post on the Top 10 Tech Frustrations and How to Solve Them. Discover how Livewire can help!

Step into 2025 with Smarter Living

Are you feeling the pressure to reinvent yourself? Still recovering from the post-holiday blues? Dearest reader, you’re not alone. 

Resolution #1: Improving your sleep

One resolution we could all benefit from is getting better quality sleep. While many of us are familiar with white noise machines, earplugs, and the soothing background noise of a bedroom TV, these options seem super basic compared to what’s available today. 

 

 

 

Resolution #2: Prioritizing time with your family

Quality time is the key to creating lasting family memories, and one great way to bring everyone together is through creating a hub for family movie nights!

 

 

 

 

Resolution #3: Traveling the world

Stretch Your Post-Holiday Budget with Smart Financing

It’s no secret that smart home installations can be costly. Especially as we exit out of the holiday season, it’s important to see all your options. Livewire offers financing alternatives at 0% APR for the first 12 months. Outside of our financing options there’s plenty of ways to save money through smart home automation.

Learn how to save today!

The Soundtrack to Our Workday

Music has the power to transform your mood, boost creativity, and help you stay focused. Whether you’re powering through a busy workday or winding down after a long one, having the right playlist makes all the difference. 

That’s why we’ve curated a Spotify playlist featuring the Livewire team’s favorite tracks—songs that keep us productive, motivated, and inspired. Plug in, press play, and let the music fuel your day!

 

Final Thoughts

 

“When a customer asks, ‘What do we do if something goes wrong?’ We’re proud to offer the Invision Service. It includes several levels of support, including 24/7 remote assistance, 365 days a year. It provides peace of mind, ensuring customers never feel left hanging. This approach fosters a collaborative team effort to get the job done.”

– Patrick Jones