Technology systems can sometimes experience disruptions, but with Livewire’s Invision service you can protect yourself from issues before they arise. From proactive monitoring and remote fixing to easy system reset – we have you covered.
HOW INVISION HELPS.
Watch this video to see how Invision subscribers value our 24/7 remote support for their homes and businesses.
We can monitor and access your system remotely, and in most cases can repair your system before a service call is needed.
You’ll have access to a mobile app that provides solutions to many of the common issues that technology systems experience.
We have certified technicians in every timezone available to communicate with you 24/7, however best fits your lifestyle.
In the unlikely event that a service call is needed, you’ll receive a preferred rate. Invision Full-Service members receive priority service calls.
Whether your network-connected devices are up and running.
The health of many connected AV devices and lighting (availability may vary depending on the manufacturer).
Internet state and average upload/download speeds.
Quality of audio/video (a connected network media player may show as online but the audio or video may still be experiencing issues).
Different apps or services within connected network devices (i.e. Netflix not working or Pandora producing an error message within a functioning Apple TV or Sonos player).
Toasters, wicker baskets, toilets, major home appliances (yet), pets, kids, plant life or threats from zombies.
INVISION EXPRESS$27.99 |
INVISION FULL SERVICE$49.99 |
INVISION PRO$149.99 |
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Best for Small Businesses & Residential Customers |
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Best for Larger Businesses & High-End Residential |
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24/7 Email, Text and Chat Support We’re available to communicate with you in whichever manner best fits your lifestyle. |
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App Control You’ll get a mobile app enabling you to fix many of the common issues that technology systems experience. |
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Discounted Service Call Rates If we can’t solve your issue remotely, you’ll receive a 40% discount off our normal service rates. |
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Reactive Remote Repair Upon hearing from you, your system will be accessed remotely and oftentimes repaired without a service call. |
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Proactive Monitoring We’ll proactively monitor your technology system and troubleshoot potential issues before they arise. |
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24/7 Phone Support Experience the convenience of a live answer by one of our knowledgeable technicians. |
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Priority Service We’ll prioritize you to the front of the queue. You’ll receive 40% off our normal on-site service rates if we can’t solve your issue remotely. |
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Post Tune-Up Tutorial We’ll come out annually to make sure your gear is in ship shape, firmware updates complete, wire managed cleanly, and any upgrade recommendations made proactively. |
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Same-Day On-Site Service Available (Premium Rates Apply) |
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Annual On-Site Health Check and Tune Up Includes Device Firmware Updates, Device Cleanings (fingerprints, dust, and debris), Follow-Up Wire Management, etc. |
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SELECT THIS PLAN |
SELECT THIS PLAN |
SELECT THIS PLAN |
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